warranty
Here is the link to activate Amazon orders:
If you purchase Geek products through other channels to activate the warranty, you need to contact the dealer.
Geek is committed to providing exceptional after-sales service to ensure your satisfaction with our products. Should you have any inquiries or encounter issues with our products, please don't hesitate to reach out to our dedicated customer service team. We strive to provide a prompt and satisfactory solution to your concerns, with most inquiries addressed within 24 hours.
Warranty PolicyGeek offers a comprehensive one-year warranty plan. Within one year from the date of product receipt, we stand by our commitment to quality. If your product becomes damaged due to non-human factors, we provide free repair services . To facilitate this process, please provide our customer service team with detailed information, including the purchase date, order number, contact email, and any relevant details about the issue.
Should you require any assistance or have further questions, please feel free to get in touch with us. We are here to assist you promptly, and you can expect a response within 24 hours.
30-Day No-Reason Return Policy:
We want you to be completely satisfied with your purchase. If for any reason you are not, you have 30 days from the date of purchase to return the item(s) in their original condition, including all accessories and packaging, for a full refund. You do not need to provide a reason for the return within this 30-day period.
Customer Satisfaction Guarantee:
Your satisfaction is our top priority. We are committed to ensuring your shopping experience with us is convenient and worry-free. If you have any questions or concerns regarding your purchase or our after-sales policy, please don't hesitate to reach out to our customer support team. We are here to assist you in any way we can.